We are pleased to announce that Blu Wireless has received ISO 9001:2015 Certification, the world’s most recognised quality management system standard. Recognising the standardised management practices that support the continuous improvement of quality and customer satisfaction, the certification demonstrates Blu Wireless’ commitment to delivering consistent, good-quality products and services.
The ISO 9001:2015 standard is based on a number of quality management principles, including a strong customer focus, the motivation and involvement of top management, a process driven approach and continual improvement.
Derek Stokes, Principal Quality Assurance Manager, Blu Wireless comments:
“Having the IS0 9001:2015 Certification is very important to us as a business and to our customers. It allows us to be on approved supplier lists, helps with customer assessments and opens doors and opportunities for us as a business, particularly in the public sector. It also allows us to work alongside bigger and potentially more established organisations and gives our customers assurance that Blu Wireless will deliver on its promise.”
By certifying to ISO 9001:2015, we join more than a million companies worldwide who have improved their businesses through this quality management system.
The road to ISO certification has been several years in the making for us, developing processes and principles, identifying gaps in customer service, and embedding processes that offer customers the highest possible quality of service and optimum work. Assessed by BSI, the national standards body of the United Kingdom, ongoing, there will be internal auditing and annual surveillance as well as the year-end re-certification audit by an accredited certification body.
“Blu Wireless has come a long way and the team should be rightly proud of this achievement,” says Alan Jones, CEO of Blu Wireless. “ Having independent verification and accreditation of our quality management system is a fantastic proof point for all our customers and partners.”